Engagement

Incident Latency Review

After a slowdown or availability dip, we reconstruct the timeline, isolate delay contributors, and document what to watch so the same pattern is easier to catch next time.

Send the incident window and available logs via contact. All engagements

Analyst reviewing charts and notes on a desk

Who it is for: Teams closing out a recent latency or uptime incident who want an independent read of the evidence.
Result: Timeline narrative, contributor ranking, and a watchlist of signals for future detection.
Duration: Usually 5–8 business days depending on log volume and stakeholder availability.
Pricing basis: From ₩2,900,000 per incident package.

See the assessment guide for preparation checklists and typical timelines.