Privacy policy

Last updated: 30 July 2026. This policy explains how NetCloud Services (“we”) handles personal data when you visit https://netcloudservices.digital or contact us about latency and uptime analytics engagements.

Data controller

NetCloud Services, 115-4,Dorogyotonggongdandaegugwangyeoksijibu0,Daemyeong11(sibil)-dongNam-guDaegu+8279530782Korea. Email: info@netcloudservices.digital. Phone: +8279530782.

Data we collect

Contact forms may collect your name, email address, selected engagement type, preferred measurement window, and message content. Server logs may collect technical data such as IP address, browser type, and pages requested. Cookie-related data is described on our cookies page.

Purposes

We use personal data to respond to inquiries, prepare quotes, deliver contracted work, improve site reliability, and meet legal obligations. We do not sell personal data.

Legal bases

Where applicable under Korean personal information protection law, we process data based on your consent (for optional analytics cookies), performance of pre-contractual steps you request, contract performance for engagements, and legitimate interests in securing and operating this website that do not override your rights.

Retention

Inquiry messages are retained up to 24 months unless a longer period is required for an active engagement or dispute. Engagement records follow the retention stated in the statement of work or applicable accounting rules. Server logs are typically rotated within 90 days.

Sharing

We may share data with infrastructure providers that host this static site and email, under confidentiality obligations, and with authorities when required by law. We do not share contact-form contents for advertising networks.

International transfers

If hosting or email processors store data outside the Republic of Korea, we take steps appropriate to the transfer, including contractual safeguards where required. You may ask us which processors are currently used for this site.

Your rights

Subject to Korean law, you may request access, correction, deletion, or suspension of processing of your personal information, and you may withdraw consent for optional processing. Contact info@netcloudservices.digital. You may also lodge a complaint with the competent Korean authority.

Security

We apply reasonable technical and organisational measures appropriate to a small professional practice. No method of transmission or storage is completely secure.

Children

This site is directed at professional audiences and is not intended for children.

Changes

We may update this policy by posting a revised version with a new date.